Friends meet Jala and Jala meet friends.
This is my new speedster bike I just picked up a couple weeks ago. I purchased an entry level Trek Speed Concept in July of 2012 and right from the get go seemed to have issues with it. Lots of trouble shifting and problems with the seat post sliding down. I took it back to the bike shop a few times to get fixed but never really got it to the place I thought it should be.
[caption id="attachment_238" align="aligncenter" width="300"] Riding Mountain Tri 2012, the first Trek Speed Concept[/caption]
Last July, I was passing through Regina (where it was purchased) on my way to a triathlon the next day and thought I would try once more to get it serviced so it would work better. Much to my surprise, I was told they would not let it leave the store as it had a crack in the frame. So after I picked my jaw up from the ground and found words to speak I asked what I was going to do about my triathlon.
I was given a loaner road bike called the Domaine who quickly became my best friend. I loved the way it shifted, handled, and rode. I was still nervous about the triathlon the next day without having proper preparation with the loaner but was thankful I could still race.
[caption id="attachment_397" align="aligncenter" width="224"] The Trek Domaine[/caption]
Long story short, through many conversations and issues and months later, I finally got word that I was getting a replacement frame, probably the Speed Concept 4 Series.
Then about 2 weeks before the pickup date I received an email that informed me I was receiving the frame for a Speed Concept 9 Series; a frame worth at least 4X my original bike. I had been inconvenienced for quite a long time (9 months) and Trek wanted to keep my business.
So, my fiery hot red machine, Jala and I have become very close very quickly. Jala (pronounced Hale, short for Jalapeno) is an amazing bike that has not disappointed in any way. It handles well, shifts great and has fit me perfectly. I couldn't be more pleased. And thankfully, the transition from road bike back to tri bike has been very smooth.
I guess patience and understanding pay off.
Got a name for your bike?